Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. We typically respond within 1-2 business days.
Other Ways to Reach Us
Prefer to reach out directly? Here are some alternative ways to get in touch with our team.
General inquiries: hello@bassinet.au
Press & partnerships: partnerships@bassinet.au
Privacy concerns: privacy@bassinet.au
⏰ Response Times
We aim to respond to all inquiries within 1-2 business days. During busy periods (such as around major sales events), responses may take slightly longer. We appreciate your patience!
📍 Location
We're a remote team based across Australia, with team members in Melbourne, Sydney, and Brisbane. While we don't have a physical office for visits, we're always available via email.
Check out our Guides section for answers to common questions about bassinets, safe sleep, and nursery setup. You might find what you're looking for!
Frequently Asked Questions
Do you sell bassinets directly?
No, we don't sell products. We're an information resource that helps parents make informed decisions. All purchases are made through third-party retailers like Amazon.
Can you recommend a specific bassinet for my situation?
Try our Bassinet Quiz on the home page for a personalised recommendation, or browse our Beginner's Guide for detailed buying advice.
I found an error in one of your articles. How do I report it?
We really appreciate corrections! Please use the form above and select "Content Correction" as the subject. Include the article URL and details about the error.
Are you open to brand partnerships?
We occasionally work with brands that align with our values. Please email partnerships@bassinet.au with details about your proposal.